Welcome to our Privacy Policy. Your privacy is critically important to us. ELFPERTS INC doing business as The Christmas Guys is located at 9 Corporate Drive, Suite 4B, Clifton Park, NY 12065. Phone: (518) 712-9627. It is the policy of ELFPERTS INC doing business as The Christmas Guys ("The Christmas Guys," "we," "us," or "our") to respect your privacy regarding information we may collect while operating our website and conducting business with our customers and prospective customers.

This Privacy Policy applies to https://christmasguys.com/, our online forms, and information collected through our communications and business interactions.

We respect your privacy and are committed to protecting personal information you provide to us. This Privacy Policy explains what information we may collect, how we use that information, and the circumstances under which information may be disclosed to service providers or other third parties. This Privacy Policy should be read together with the Terms and Conditions posted on our Website.

Like most website operators, The Christmas Guys collects non-personally-identifying information that web browsers and servers typically make available, such as browser type, language preference, referring site, device information, and the date and time of each visitor request. Our purpose in collecting this information is to better understand how visitors use our Website and to improve our Website, advertising, and services.

We may also collect potentially personally-identifying information such as Internet Protocol (IP) addresses and similar technical information where appropriate.

Certain visitors and customers choose to interact with The Christmas Guys in ways that require us to gather personally-identifying information. The amount and type of information we collect depends on the nature of the interaction.

Information we may collect includes your name, property or service address, email address, telephone number, project information, photographs you provide, decorating preferences, appointment or scheduling information, estimates, proposals, service requests, payment or transaction information, communications with us, and other information you voluntarily submit through our Website, online forms, telephone calls, text messages, email, or direct interactions with our team.

We may use information we collect to respond to inquiries, prepare estimates and proposals, schedule consultations and appointments, coordinate installations and takedowns, provide service and maintenance, communicate regarding existing projects, send invoice or payment reminders, provide customer support, process transactions, maintain business records, improve our products and services, operate and improve our Website, prevent fraud or misuse, comply with legal obligations, and communicate with customers and prospective customers regarding services, seasonal updates, promotions, and reactivation opportunities where permitted and where any required consent has been provided.

If you separately consent to receive text messages from The Christmas Guys, we may send informational, transactional, customer-service, and/or marketing text messages depending on the consent you provide.

Messages may include responses to inquiries, estimate and proposal follow-ups, appointment and scheduling communications, installation and takedown updates, service and repair communications, invoice reminders, seasonal client communications, pre-season or prepayment communications, customer-care messages, reactivation follow-ups, and promotional offers.

Message frequency varies based on your interactions with us and the services you request. Message and data rates may apply. You may reply STOP at any time to opt out of text messages. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from The Christmas Guys. Where separate consent options are provided for marketing and non-marketing communications, we will use your mobile number according to the consent selections you make.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide mobile phone numbers or SMS opt-in consent data to third parties for their own marketing or promotional purposes.

We may use third-party service providers to help operate our business, including providers that assist with website hosting, forms, customer relationship management, communications, email, SMS, scheduling, payment processing, analytics, advertising, accounting, installation logistics, storage, and other business functions.

These providers may receive information only as reasonably necessary to perform services on our behalf. Mobile opt-in information and text messaging consent are not provided to third parties for their own marketing or promotional purposes.

The security of your Personal Information is important to us. However, no method of transmission over the Internet, electronic communication, or electronic storage is completely secure. While we strive to use commercially reasonable measures to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements relating to The Christmas Guys may be delivered through advertising platforms and partners that use cookies, pixels, or similar technologies. These technologies may allow advertising platforms to recognize a browser or device and provide advertising or measure the effectiveness of advertising.

This Privacy Policy governs The Christmas Guys' collection and use of information and does not govern the independent privacy practices of third-party advertising platforms.

Our Website may contain links to external sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We encourage you to review the privacy policy and terms and conditions of each external site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites, products, or services.

The Christmas Guys may use Google advertising and remarketing services to advertise on third-party websites, including Google, to previous visitors to our Website. Third-party vendors, including Google, may use cookies or similar technologies to serve ads based on previous visits to our Website.

Information collected through these services is subject to our Privacy Policy as applicable and to the privacy practices of the applicable advertising provider. Visitors may manage advertising preferences through applicable advertising-platform, browser, and device settings.

The Christmas Guys may collect statistics about the behavior of visitors to its Website and the use of its services. We may use or disclose aggregated or de-identified information for analytics, reporting, business planning, and service improvement, provided that such information does not identify an individual.

To improve your online experience, The Christmas Guys may use cookies and similar technologies provided by us or by third-party service providers. A cookie is a small piece of information that a website stores on a visitor's computer or device and that the visitor's browser provides to the Website when the visitor returns.

We may use cookies to help identify and track visitors, understand Website usage, remember preferences, measure advertising performance, and improve the Website. Visitors who do not wish to have cookies placed on their devices may configure their browsers to refuse or restrict cookies, although certain features of the Website may not function properly as a result.

Customers who purchase The Christmas Guys services or products may be asked to provide information necessary to complete those transactions. This may include billing, payment, contact, and project information.

Payment information may be processed by third-party payment processors rather than stored directly by The Christmas Guys. We collect and use transaction-related information only as reasonably necessary to process payments, provide requested products and services, maintain business records, and satisfy legal or accounting obligations.

We may disclose information when we reasonably believe disclosure is required by law, regulation, subpoena, court order, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of The Christmas Guys, ELFPERTS INC, our customers, or others.

You may contact us to update or correct certain personal information you have provided. You may unsubscribe from marketing emails by following the unsubscribe instructions contained in those emails.

You may opt out of SMS communications by replying STOP to a text message from us. You may reply HELP for assistance.

Requests relating to your information may also be directed to estimates@christmasguys.com.

ELFPERTS INC doing business as The Christmas Guys may update this Privacy Policy from time to time to reflect changes to our business, technology, services, communications practices, or applicable requirements.

We encourage visitors to periodically review this page for updates. The most current version posted on this Website will govern our privacy practices from its effective date forward.

The Christmas Guys
ELFPERTS INC doing business as The Christmas Guys
9 Corporate Drive, Suite 4B
Clifton Park, NY 12065
Phone: (518) 712-9627
Email: estimates@christmasguys.com

Terms & Conditions: https://christmasguys.com/terms-of-service/

Effective Date: August 25, 2026